Privacy Policy

Updated May 14th 2021

At Smart Bark, we take online privacy seriously and we respect the concerns of our community of users. In this policy (the “Privacy Policy”) we describe our privacy practices with regard to information we collect through Smart Bark (the “Site”), to help you make informed decisions about how you share information when you visit or use the site, as well as your rights in determining what we do with the information that we collect or hold about you.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools (such as Goggle Analytics) to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

You also may choose to provide personal data about yourself when you participate in forums or discussions on the Site. Please be aware that information you post may be viewed or captured by anyone who visits the Site, therefore you should avoid posting sensitive or personal data that you would not want to be available to the public.

Why do you collect such information?

We collect this information for the following purposes:

To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our Site.
To be able to contact our Visitors and Users (who sign up to our communication) with general or personalised assistance
To comply with any applicable laws and regulations.

How do we store, use, share and disclose your site visitors' personal information?

Smartbark.co.uk is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to recommend products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Our Use of Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following purposes:

Authentication – we use cookies to identify you when you visit our website and as you navigate our website
Personalisation – we use cookies to store information about your preferences
Analysis – we use cookies to help us to analyse the use and performance of our website and services

We use Google Analytics to analyse the use of our Site. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.

Google’s privacy policy is available at : https://www.google.com/policies/privacy/

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version

Please note that blocking cookies may have a negative impact on the functions of many websites, including our Site. Some features of the Site may cease to be available to you.